This Service Charter is a social contract, commitment, and agreement between the Murang'a University of Technology and her Customers. It is a written and signed document which sets out the different facets of the MUT roles and responsibilities to improve performance, enhance and fast-track the delivery of services.

                       Service Charter Swahili Audio version                                                             Service Charter Swahili version.pdf             

                       Service Charter English Audio version                                                            Service Charter English version.pdf