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Director, Dr. Benson M. Mwangi (Ph.D.)

daqaOverview of the Directorate for Quality Assurance and Performance Management

The Directorate for Quality Assurance and Performance Management at MUT was set up in March 2016 with the mandate of:

-Spearheading the Universities’ endeavor to be the ultimate University in Technological Innovation, Training and Research for Socio-economic Development.

-Supervising and coordinating the Universities’ internal quality assurance practices.

-Ensuring continuous improvement of academic standards in the university.

-Instituting a culture of excellence and best practices in all operating areas of the University.

-Providing liaison services with external compliance enforcing entities such as CUE and other Government agencies.

Quality as concerns Institutes of Higher Learning is defined by the Inter-University Council of East Africa in its publication, “A Road Map to Quality (2010)”, as constituting various concepts:

  1. Quality as excellence, in which the emphasis is on high-level standards.
  2. Quality of fitness for purpose in which the basic question is if the institution can achieve its formulated goals.
  3. Quality as a threshold in which quality is seen as meeting threshold requirements.
  4. Quality as an added value which emphasizes what happens to the students.
  5. Quality as a value of money in which quality focuses on efficiency.
  6. Satisfaction of the client.

These concepts are all very critical in guiding the continuous improvement of delivery of quality education in institutions of higher learning. The Directorate of Quality Assurance is therefore mandated to take a central role in ensuring that learners are provided with efficient and quality learning opportunities.


The Director reports to the VC through DVC (ASA) and is assisted by an Administrative Assistant. The Director shall be the secretary to the University Board for Quality Assurance. The key functions for each of these authorities are as follows:


The board will among other things oversee the delivery of the university’s quality assurance framework through:

  1. Periodic internal subject review
  2. Review of the student support services
  • Annual reporting from the schools and colleges
  1. The internal and external examination system
  2. Dissemination of good practice in quality assurance
  3. Overseeing and monitoring of the effective implementation of review recommendations
  • Provide strategic direction to the relevant staff with the University on the institutional and national quality assurance frameworks.
  • Engagement with external quality assurance frameworks

        2. THE DIRECTOR

  • Facilitate development and implementation of frameworks for quality assurance, performance management, monitoring and evaluation of academic programs offered to ensure delivery of quality academic services by the university;
  • Develop, implement and regularly review the quality assurance structure in the university to provide direction on quality standards to be maintained in the provision of academic services.
  • Develop, plan and implement staff training on curriculum development and review, quality assurance and performance management to inculcate quality in the services delivered by teaching staff;
  1. Review and standardize curriculum developed by schools before submission for discussion at Deans and Senate level to ensure that the curriculum is in line with guidelines provided by the Commission for University Education (CUE);
  2. Develop and regularly review performance management framework as aligned to the national performance management guidelines and appraisal system which will include but not limited to performance management indicators, targets, standards, and weights;
  3. Collect and analyze and review data to form reports on the activities affecting the quality of academic offerings in the university;
  • Prepare and submit quarterly monitoring and evaluation reports and quality assurance reports to the Vice Chancellor to provide an overview of the compliance status of the university;
  • Evaluate teaching/ learning and research environment to determine quality, efficiency, and relevance and submit reports on the same to the Vice Chancellor; and
  1. Advice management on areas that require improvement to enhance the quality of teaching and examinations as offered by the university.


  1. Assisting in coordination and supervision of all academic quality assurance (QA) activities in the university.
  2. Answering questions from all stakeholders regarding QA matters and policy implementation.
  • Drafting, in consultation with the Director, QA documents, and Policies.
  1. Liaising with all Schools and Departments on Quality Assurance matters.
  2. Advising the Director on quality assurance matters in all academic programmes.
  3. Carrying out evaluation and documentation of the quality assurance processes and implementation.
  • Overseeing programmes and policies that promote quality and academic excellence in the university.
  • Oversee proper planning and management of Quality Assurance Budgets.
  1. Preparing timely reports for the College Academic Quality Assurance Committee and University Management.
  2. Writing proposals for resource mobilization for the Quality Assurance unit.
  3. Performing the functions of the Director in his absence when so instructed.


To be a directorate that places MUT in the map of academic excellence among institutions of higher learning globally.


To continually improve the quality of academics in the university by creating relevant awareness to stakeholders.


  1. To ensure the establishment of a fully functional quality assurance structure in the university.
  2. To facilitate training of staff trained in internal quality assurance, programme review, and pedagogy.
  3. To ensure review of academic programmes every four years to enhance the quality
  4. To establish mechanisms or policies for assessing the quality of teaching and examinations in the university


Teamwork, integrity, Positive attitude, quality, credibility


  1. Presentation on Risks to Academic Quality in Kenyan Institutions of Higher Learning by Dr. B. M. Mwangi – August 2016
  2. Training workshop on Internal Quality Assurance by Dr. Rispa Odongo, Dr. Josephine Arasa, and Prof. Mike Kuria – Oct. 2016
  3. Presentation on strategies for Enhancing Quality and Performance Management in MUT by Mr. Kennedy Kihara, PS in Charge of Liason, Office of the President, November 2016.
  4. Review of challenges facing Examination Processing in MUT with all lecturers spearheaded by the Director – Dec. 2016
  5. Presentation on Academic Quality Enhancement in the East African Higher Education Area by Dr. Benson M. Mwangi – May 2017
  6. Training workshop on Pedagogy by Dr. David Khatete and Dr. Chripus Koinange Wawire, both of KU – Oct. 2017
  7. Monitoring of beginning of lectures every semester.
  8. Monitoring of examination administration every semester.
  9. An undertaking of student course evaluation every semester.
  10. Assessment of academic staff quality at MUT with a report submitted to the Management.
  11. Assessment on the condition of teaching facilities in the university with a report submitted to the Management.

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